Karma Comes for the Zoom King: Vishal Garg Gets Fired

The CEO who fired 900 people on Zoom just before Christmas wants his job back.
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Vishal Garg, founder and now former CEO of Better.com, speaks at the Semafor World Economy Summit Aaron Schwartz/Bloomberg/Getty Images

Let us talk about Vishal Garg, shall we? Because if there is one story that proves the universe possesses an absolutely exquisite, razor sharp sense of humour, this is it.

You remember Vishal Garg, right? He is the CEO of mortgage company Better.com who achieved world fame in 2021 by firing 900 of his employees on a single, soul crushing Zoom call right before Christmas. A masterclass in corporate empathy. He sat there behind his webcam, wiped out nine hundred livelihoods in a three minute speech, and went back to his lunch. Well, guess what? The universe just handed him a mirror. The Better.com executive shakeup has finally hit the top floor, and somebody just booted Garg out of his own company.

The Hedge Fund Trap

According to CNN reports, the board abruptly fired Garg and immediately replaced him with hedge fund manager Daniel Lewis. The absolute kicker? Lewis had only joined the board a week earlier. One week! He walked into the building, threw around a few compliments, gained everyone’s trust, and within seven days, he convinced the board to give Garg his marching orders.

Now, Garg is out in the press complaining that Lewis “hoodwinked” him. He claims Lewis praised the company on social media just to trick his way onto the board and snatch the crown. Oh, my heart bleeds. The man who executed the most ruthless, cold blooded mass firing in modern corporate history is now crying publicly because someone played office politics better than him. You genuinely could not script this stuff if you tried.

From Eight Billion to Bounced Out

Let us look at the record. Under Garg, Better.com riding high on low interest rates was once valued at eight billion dollars. Then came the catastrophic Zoom firing, a tidal wave of awful publicity, and a total collapse in sales. The company’s valuation cratered down to a mere 300 million dollars. But Garg insists he was just about to save the day! He claims his brand new artificial intelligence mortgage processing models were finally tripling loan volumes and bringing the company back to life.

“We were at the five yard line,” he whined, using American football metaphors to explain how close he was to greatness before the mean old board ruined everything. He even hired a lawyer and wrote a desperate letter to the board, offering to work for just one dollar a year if they take him back. One dollar! He is practically begging for his old desk back.

The Moral of the Corporate Story

It turns out that when you run a company by treating human beings like disposable software, nobody comes to your defense when the board decides to replace you with an actual computer guy. Wall Street does not care about your feelings, and hedge fund managers certainly do not care about your redemption arc. The stock price tanked by forty five percent immediately after Lewis took over, so the entire place is basically a raging dumpster fire anyway.

We live in a world where tech executives treat human lives like lines on a spreadsheet, right up until someone highlight deletes their own entry. It would be funny if it were not so completely embarrassing for everyone involved.

If you appreciate a bit of clear-eyed reality amidst the corporate madness, feel free to pass this article along to someone who needs a reality check today.

Related Topics: North America

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